Privacy Policy

1. Scope

This Privacy Policy applies to personal information UGCEE processes related to:

• Users of our website, hosted applications, mobile applications, and related services (collectively, the "Services");
• Current, former, and prospective Creators;
• Current, former, and prospective Brands;
• Individuals who communicate with us;
• Individuals participating in promotions, events, or surveys;
• Individuals subscribed to marketing communications.

This Policy does not apply to job applicants or employees.

Your use of our Services is also subject to our Terms of Service.

2. Personal Information Collection

We collect personal information:

• Directly from you
• From third parties
• Automatically through technology

A. Information You Provide

Account Registration

• Name
• Username
• Email address
• Phone number
• Password
• Account preferences

Social Media Information

When you connect accounts (Instagram, TikTok, YouTube, etc.), we collect:

• Username and profile data
• Follower counts
• Engagement metrics
• Content performance data (views, likes, shares, comments)
• Audience insights (if available)

Content Submissions

• Videos, images, captions
• Your image, voice, likeness
• Campaign deliverables
• Feedback and comments

Payment Information

Payments are processed exclusively through Paymob, our third-party payment processor. We may collect limited billing or payout details necessary to facilitate transactions, but we do not directly store full payment card information.

Communications

• Emails
• Support messages
• Chat logs
• Survey responses

B. Information from Third Parties

We may collect information from:

• Paymob (payment confirmation and payout status)
• Social media platforms
• Analytics providers
• Advertising networks
• Public sources

C. Automatically Collected Information

We collect:

• IP address
• Device information
• Browser type
• Location (general region)
• Pages viewed
• Time spent
• Content interaction data
• Campaign browsing activity

We use cookies, pixels, and similar technologies.

3. Purposes of Collection and Use

We process personal information for:

Providing Services

• Account creation
• Connecting creators with brands
• Facilitating pay-per-view compensation
• Tracking performance

Facilitating Content Opportunities

• Reviewing content
• Tracking analytics
• Calculating payments
• Sharing deliverables with Brands

Sharing Content with Brands

When Creators participate in campaigns, we share:

• Submitted content
• Performance data
• Profile details
• Engagement analytics

Brands may use this content for marketing, advertising, and promotional purposes in accordance with our Terms of Service.

Analytics & Improvements

• Platform optimization
• Fraud detection
• Trend analysis
• Feature development

Marketing

• Sending newsletters
• Promotional communications
• Updates

Legal Compliance & Security

• Fraud prevention
• Enforcing agreements
• Legal obligations

4. Disclosure of Information

We may disclose personal information to:

Service Providers

• Hosting providers
• Analytics providers
• Content moderation services

Paymob

All payment processing and identity verification is handled by Paymob.

Brands

When Creators participate in Content Opportunities, we share content and related performance data with Brands.

Legal Authorities

When required by law.

Business Transfers

In case of merger, acquisition, or restructuring.

5. Aggregate & Non-Identifiable Information

We may use aggregated, anonymized data for research, analytics, marketing, and reporting purposes.

6. Cookies, Targeting & Analytics

We use:

• Cookies
• Pixel tags
• Third-party analytics tools

These help us:

• Improve Services
• Measure performance
• Deliver relevant ads

You can manage cookie settings through your browser.

7. Your Privacy Choices

You may:

• Update account information
• Opt out of marketing emails
• Request account deletion
• Disable cookies
• Withdraw consent where applicable

To exercise your rights, contact:
ugcee@gmail.com

Please note: If you request deletion, you may lose access to Content Opportunities and earnings.

8. Information About Children

UGCEE is not intended for children under 13.

To participate as a Creator and earn compensation, users must be at least 16 years old or the legal age required in their jurisdiction.

9. Third-Party Services

We integrate with third-party platforms (Instagram, TikTok, YouTube). Their privacy policies govern their data practices.

10. International Transfers

UGCEE is headquartered in Egypt. Your information may be processed in Egypt or other countries where service providers operate. We take reasonable steps to ensure appropriate safeguards are in place.

11. Security

We implement reasonable technical and organizational safeguards. However, no system is 100% secure.

All payment processing is handled securely by Paymob.

12. Retention

We retain personal information as long as necessary to:

• Provide Services
• Comply with legal obligations
• Resolve disputes

Creator content shared with Brands may be retained by Brands for marketing purposes as authorized in our Terms of Service.

13. Changes to This Policy

We may update this Policy periodically. Updates will be posted on our platform.

14. Contact Us

Ugcee
Headquarters: Madinaty, Egypt
Email: ugcee@gmail.com

15. Additional Information for Certain Jurisdictions

If you reside in the EU, UK, or certain U.S. states, you may have additional rights including:

• Right of access
• Right to correction
• Right to deletion
• Right to data portability
• Right to object to certain processing
• Right to withdraw consent

To exercise these rights, contact: ugcee@gmail.com